If I drive to you, can I leave my car when I collect my Motorhome?
Yes, we can allow 1 car parking space per hire at our home but we cannot accept any responsibility for loss or damage whilst it is parked.
When can I collect the motorhome?
For weekly hire collection is between 3.00pm and 5.00pm on the Friday or saturday afternoon. For mid week hires collection is between 3.00pm and 5.00pm. You can always call us a few days before and if your vehicle isn't on hire you may be able to come earlier in the day.
How long should I allow for the handover at the beginning of my holiday?
If its your first time with a motorhome we would like to spend at least an hour with you running through the fittings, so you feel comfortable and if you feel you need longer that won't be a problem.
Can you collect me from a Railway Station or Airport?
Our motorhomes carry comprehensive motor insurance for the UK mainland which can be extended to western Europe, this is to cover damage to the vehicle or to third parties. If there is damage to the motorhome and the accident was your fault, your liability is the first £500.00, if you pay £70.00 cdw if you do not pay the £70.00 cdw you will be liable for the first £1200.00. in the case of damage caused due to the third party we will retain the excess until it is agreed it is the other parties fault (unfortunatley many people say it wasn't their fault and it turns out to be their responsibility once the facts are checked). For overhead damage (eg from trees) (bridges) negligence or abuse the hirer is completely responsibile for the full costs.